We are always happy to talk to disabled people, carers & their families about their needs. We will work towards making our services accessible, to meet the needs of disabled people and carers.
The Aim of the Service:
Our aim is to enable disabled people, carers & their families towards Independence.
To provide a resource and a focal point where their views & needs can be voiced.
Support Advice Information
To provide support, advice & information that is sensitive to culture, faith & language needs, for disabled people from minority ethnic communities & to families & carers of disabled adults.
Social and Leisure
To offer life enhancing opportunities for educational, social & leisure activities. Social & leisure provision for disabled adults, carers & their families, Various taster sessions are available for people to come and have a go at short training sessions.
Carers Support and breaks
Opportunities for both male & female disabled users & their carers to meet for mutual support, participate in activities at the centre and also away from the centre, that will give themselves time for themselves.
Pukar can provide further information on support plans.
The Objectives of the Services would be to provide:
Delivery of high quality, culturally sensitive, multilingual service for disabled people, carers & their families through the provision of information & advice, Advocacy & Support, Training & Education, Leisure & Social activities.
Multi-lingual advice for service users on benefits, housing, social, health & education services, by means of direct information,
Support with completing some forms & applications such as Personal Independance Payment (PIP), Employment Support Allowance (ESA), Limited Capability To Work Assessment
Signposting and referrals
Advice on where to seek more information, by working in partnership with other voluntary community and faith sector groups & mainstream organisations. Referrals can made with the permission of service users for further support and advice.
This service, available to users on request, to assist with basic letters, official communications. where this is needed because of language barriers. This service is available to disabled people, carers & their families.
Education and Training and Courses
Tuition in ESOL, basic literacy & numeracy & information technology to improve basic life skills, & improve employability. Basic Confidence building courses that are designed in partnership with colleges and other providers to improve confidence, enable empowerment and give people an opportunity to socialise and learn new skills
Advocacy support to enable service users to successfully liaise with statutory organisations.
Outreach facility, to assist with any barriers with regards to accessing mainstream services.
Working with and liaising with statutory & voluntary service providers & advice on appropriate provision to meet cultural & religious requirements. In addition highlighting and campaigning for the needs of disabled people and carers.
Training in disability and BME for service providers.
We can provide training on BME and disability fro groups and organisations, there is a charge for the training this can be for 3 hours or full day.
We provide opportunities for volunteers at the centre.
Outcomes of the service
Disabled service users, carers & their families from the ethnic minority communities will become empowered through the support and services provided by Pukar. Pukar will provide a link between the client group and local mainstream agencies & service providers to enable successful & efficient accessibility of services & educate & raise awareness to these organisations with regards to concerns & barriers surrounding such a vulnerable group of people. Pukar will offer a diverse yet united, non-judgmental and holistic atmosphere, thus creating a platform & promoting social inclusion and community cohesion.